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Surgery times are by appointment. This is to reduce waiting times in the surgery. An appointment can be made by calling in or ringing the appropriate surgery. We will always do our best to see you on the day you request.

Review appointment/consultations are automatically sent on an appropriate recall basis.

A doctor is usually available between 10.30 and 11.00am for telephone advice each weekday. The practice nurse is available during various times of the day but is generally obtainable between 2.30 and 3.00pm each weekday.

When the surgery is closed, there will always be a doctor on call at night and at weekends to deal with emergencies. Patients requiring a doctor should telephone 111 and the call will be transferred to the out-of-hours team.

The doctor will visit you at home if you are unfit to travel to the surgery. Please try to call before 10.00am so that the doctor can plan his rounds. It would be greatly appreciated if you could come to the surgery whenever possible as the doctor can see three or four patients at the surgery in the same time it takes to make one home visit.

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.