elcome to Trent Valley Surgery
We look after patients in Saxilby, Torksey, Sturton-by-Stow, Skellingthorpe, and the surrounding villages, within an eight mile radius of Saxilby and endeavour to offer you the best possible service.
The main surgery in Saxilby, built in 2001, offers the latest facilities with disabled access.
The Torksey surgery is a new, purpose-built surgery and offers full and comprehensive care with disabled access.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
EXTENDED HOURS PATIENT SURVEY
Patients’ views wanted on seven day access to GP services
Lincolnshire West Clinical Commissioning Group (CCG) is seeking the views of patients about extending the opening hours of its 31 GP practices in Lincoln, Gainsborough and surrounding areas.
GP practices in this area are currently open between 8am and 6.30pm Monday to Friday. Some practices open for longer hours on one or two weekdays and some Saturday mornings.
Now, the CCG is required by NHS England to provide extended hours access to GP services. This includes at evenings and weekends. It must be available to 100 per cent of its patient population by October 1.
This must include ensuring appointments are available during peak times of demand. These include bank holidays and across the Easter, Christmas and New Year periods.
GP practices currently offering extended hours do so for their own registered patients at their own practice.
Under the new proposal, the service will be delivered by a collaboration of GP practices in the area. If a patient wishes to attend an extended hours appointment, they may need to travel to another local GP practice or a central GP practice hub and would not necessarily see their own GP.
Dr Ian Lacy, General Practice Advisor at Lincolnshire West CCG said: “We would urge people to complete the survey and encourage others to do so. It is important we get this right and that it works for patients.”
Extended hours appointments would be for pre-bookable non-urgent appointments. These include for chronic illness, asthma checks, flu jabs, blood tests, medicines reviews, or physiotherapy.
For urgent matters at evenings and weekends, patients will continue to access the GP Out of Hours Services at Lincoln County Hospital via NHS 111 or the Minor Injuries Unit at John Coupland Hospital.
The survey can be accessed online via https://www.surveymonkey.co.uk/r/Extended-hours-GP-Services with printed copies available at local GP practices or by emailing firstname.lastname@example.org or calling 01522 515380. Alternative versions in different languages and formats are also available on request.
The closing date for the survey is 11.59pm on Thursday 31st May 2018. If you are completing a paper copy of the survey please return it to your GP practice. Or you can post it to: NHS Lincolnshire West Clinical Commissioning Group, Cross O’ Cliff, Bracebridge Heath, Lincoln, LN4 2HN.
FRIENDS AND FAMILY TEST
Please complete a Friends and Family test questionnaire next time you are in the surgery. They are in the waiting room, or ask at reception. You can also complete one online, click on the image below:
(Site updated 22/05/2018)