Repeat Prescriptions

We do not take telephone requests for repeat prescriptions.

There are post boxes internally at Torksey and Saxilby Surgeries.

Alternatively, requests can be posted to the surgery or ordered online via the link at the top of this page. Please ring reception for more details on how to obtain your unique password.

Currently the turnaround for collection is 5 working days.

Please ensure you only order what you NEED.  Medication waste costs the NHS approximately £300 MILLION a year.


If you are a patient on our dispensing list i.e. you live more than 1 mile from your nearest pharmacy you can collect your prescribed medication from the surgery. However, if you live less than 1 mile from the nearest pharmacy the rules do not allow us to dispense your medicines and you will have to get your medicines from a chemist. We can arrange for prescriptions to be sent to a chemist of your choice i.e. Skellingthorpe, Saxilby etc. Please note it is your responsibility to indicate where you would like to collect your medication.

Pharmacy opening times for collection are as follows:

Saxilby - Monday - Friday 11:00 – 13:00pm & 16:00 – 18:00

Currently the turnaround for collection is 5 working days.

Dispensary phone lines will only be open for queries between 09.00-11.00  Monday - Friday. 

Please note if ordered on a Friday your next collection will be Wednesday. We do not process prescriptions over the weekend.

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information please click here.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Prescription Exemption Checker

Many of us assume that we are entitled to FREE prescriptions, but getting it wrong could cost you. A new campaign from NHS England and NHS Business Service Authority aims to help people understand if they are entitled to FREE prescriptions and how to claim correctly to avoid penalty charge notices of up to £100.

All you need to do is visit to use the eligibility checker. Answering a few simple questions will help you understand if you can tick the box for a free prescription, and what you proof you need to show your pharmacists when you're collecting your prescription, or when it's being delivered to you.

If you are NOT entitled to FREE prescriptions, there's other financial help available such as the NHS Low Income Scheme and NHS Prepayment Certificates. To find out more, visit